Refund & Cancellation Policy
This policy explains how cancellations and refunds are handled for Device Care Hub Ltd consultations on devichubcare.com. Our goal is to keep the process transparent, simple, and fair for all customers.
1. Cancellations
You may cancel a scheduled consultation at any time before the confirmed start time by contacting us. Cancellations made after a session has started are not eligible for a refund.
2. Refunds
- Full refund available if cancellation is requested before the session begins.
- No refund for completed consultations or guidance already delivered.
- Approved refunds are issued back to the original payment method.
3. How to Request
Please include your name, contact number, booking email, and the scheduled date/time of your consultation in your message. This helps us identify your booking quickly and respond faster.
4. Processing Time
Once approved, refunds are typically processed within 5–10 business days. Your bank or card issuer may take additional time to post the refund to your account.
5. Non-Refundable Items
- Completed consultations and guidance already provided.
- Complimentary or promotional sessions offered at no charge.
6. Contact
For cancellations or refund requests, please contact us:
Email: support@devicecarehub.com
Phone: +1 856-324-1541
Website: devichubcare.com